If you have any questions on the facilities, services or amenities offered by Hotel & Suites Le Dauphin Quebec, you may find answers below in this list of the most frequently asked questions.

For further information, please contact Customer Service.

Need more answers? Contact our customer service

Does the hotel have an elevator?

Yes! We have two spacious elevators near the front desk.

Where are the closest SAQ or liquor board and grocery store?

They are a few minutes’ drive away from our hotel quebec.

Can pets stay at the hotel

Yes! We allow pets with a surcharge of $20 per day, plus taxes. Note that animals must be accompanied by their owners at all times.

Do you have cots and cribs available?

Yes! Our team will provide them on request, with a small surcharge subject too.

Do the rooms have Internet access?

Yes! Our Quebec hotel offer complimentary high-speed Wi-Fi along with a computer in every room with Internet access.

Does the hotel have group conference and meeting rooms?

Yes! Hotel & Suites Le Dauphin Quebec offers a large meeting room that accommodates up to 60 people and four conference rooms for up to 14 people. Learn more on our Event Rooms page.

Do you offer long-stay rates?

Yes! Our Quebec hotel offer many types of rooms with special rates for long stays. To learn more contact our Customer Service department.

Where can I park my car, and how much does parking cost?

There’s extensive complimentary parking around the hotel.

Is smoking allowed in the hotel?

No. Our hotel is an entirely smoke-free environment. The policy is to provide guests with a healthy environment. Thank you for your understanding.

When is check-in and check-out?

Check-in is 4 p.m. and check-out is 12 noon.

What is the hotel’s cancellation policy?

The cancellation policy is by 4 p.m. on the day of arrival if you book directly with us. After 4 p.m., you will be charged the full room rate.

Is there a pool?

Yes! Our Quebec hotel has an indoor pool with a water play area. Enjoy the pool with your family.

Do you have a Credit card authorization form?

The Hotel & Suites Le Dauphin Quebec takes the security of their guest seriously.

We invite you to fill out this form and return it by email or fax.

For more informations about room reservations and security, please contact our hotel.

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