FAQ

If you have any questions on the facilities, services or amenities offered by Hotel & Suites Le Dauphin Quebec, you may find answers below in this list of the most frequently asked questions.

For further information, please contact Customer Service.

Need more answers? Contact our customer service

Does the hotel have an elevator?

Yes! Our hotel in Quebec have two spacious elevators near the front desk.

Where are the closest SAQ or liquor board and grocery store?

They are a few minutes’ drive away from our hotel in Quebec.

Can pets stay at the hotel?

Yes! Hotel & Suites Le Dauphin Quebec allow pets with a surcharge of $20 per day, plus taxes. Note that animals must be accompanied by their owners at all times.

Do the hotel have cots and cribs available?

Yes! Our team will provide them on request, with a small surcharge subject too.

Do the hotel rooms have Internet access?

Yes! Our Quebec hotel offer complimentary high-speed Wi-Fi along with a computer in every room with Internet access.

Does the hotel have group conference and meeting rooms?

Yes! Hotel & Suites Le Dauphin Quebec offers a large meeting room that accommodates up to 60 people and 4 conference rooms for up to 14 people. Learn more on our Event Rooms page.

Do the hotel offer long-stay rates?

Yes! Our Quebec hotel offer many types of rooms with special rates for long stays. To learn more contact our Customer Service department.

Can I park my car at the hotel for free?

Absolutely! Hotel & Suites Le Dauphin Quebec has extensive complimentary parking around the hotel.

Is smoking allowed in the hotel?

No. Our Quebec hotel is an entirely smoke-free environment. The policy is to provide guests with a healthy environment.

Thank you for your understanding.

When is check-in and check-out?

You can check in from 5 p.m. and check-out at 11am at Hotel & Suites Le Dauphin Quebec.

What is the hotel’s cancellation policy?

The cancellation policy is by 4 p.m. on the day of arrival if you book directly with Hotel & Suites Le Dauphin Quebec. After 4 p.m., you will be charged the full room rate.

Is there a pool at the hotel?

Yes! Our Quebec hotel has an indoor heated pool with a water play area.

Enjoy the pool with your family!

Do you have a Credit card authorization form?

The Hotel & Suites Le Dauphin Quebec takes the security of their guest seriously.

We invite you to fill out this form and return it by email or fax.

For more informations about room reservations and security, please contact our hotel.

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